Gaming isn't just about winning — it's about entertainment, excitement, and the joy of the experience. KRKIA wants you to enjoy that experience within healthy boundaries. Our responsible gaming tools and guidelines are here to keep you safe and in control at all times.
KRKIA believes that gaming is truly enjoyable only when it's done responsibly.
Set daily, weekly, or monthly deposit limits. Limits take effect immediately once set, helping you avoid overspending.
Decide in advance how long you'll spend gaming each day. KRKIA's timer feature will alert you when your set time is up.
If you feel like you need a pause, take a cooling-off period — anywhere from 24 hours to 30 days. Your account will be automatically deactivated for the duration.
For a longer break, you can self-exclude for anywhere between 3 months and 5 years. Your account will be completely deactivated for the entire duration.
Set a maximum loss amount for a given period in advance. Once the limit is reached, the system will automatically stop your gaming session.
Concerned about your gaming habits? Our support team is here for you 24/7. If needed, we can connect you with a professional counselor.
You can enable any of these tools at any time from your account settings.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Increases take effect after 7 days; decreases apply immediately.
Set a maximum stake per bet. This protects you from placing oversized bets in the heat of the moment.
Set a limit on how long you play in one session. Once your time is up, you'll be logged out automatically.
A pop-up will appear at regular intervals showing how long you've been playing and how much you've won or lost — keeping you grounded in reality.
Temporarily suspend your account for 1 to 30 days. You won't be able to access your account during this time, but it can be reactivated.
Permanently close your account for 3 months, 6 months, 1 year, or 5 years. During this period, you will not receive any bonuses or promotional communications.
If you notice these signs in yourself or someone close to you, seek help. Recognising the problem early is the most important step.
If you notice these signs, contact KRKIA's support team. We're here to help, not to judge.
Answer these simple questions and gain awareness of your own gaming habits.
If you found yourself choosing the last two options most often, it may be time to use KRKIA's self-exclusion or support services.
Online gaming and betting are growing rapidly in Bangladesh. KRKIA acknowledges this reality and believes that gaming is healthy only when it remains a form of entertainment. When it becomes a habit or addiction, it can have a negative impact on individuals, families, and society.
Responsible gaming means — staying within your limits, playing with a plan, and asking for help when you need it. KRKIA believes every user has both the right and the responsibility to stay aware of their own gaming habits.
KRKIA is more than a gaming platform — it's a responsible community. We uphold the following commitments to ensure the well-being of every member:
A few simple tips to ensure safe and responsible gaming on KRKIA:
If someone in your household games online, have an open conversation about it. KRKIA is strictly for adults, and we are firmly committed to protecting minors. As a parent or guardian, you can enable parental controls on your devices and monitor your child's internet activity.
If you have any questions or concerns, reach out to us — support@krkia.com. We handle all information with strict confidentiality.
If you feel your gaming is becoming a problem, you don't have to face it alone. KRKIA is here to help.
Gaming is for entertainment — not a source of income. Always play within your means.
The most frequently asked questions about responsible gaming.